FAQS

faqs

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Faqs

Frequently asked questions and answers about website design and our services.

01

General

I am totally new to this "website thing". How does the whole process work?

01

General

I am totally new to this "website thing". How does the whole process work?

Never fear, we will do this “website thing” by the follow process.
1. Collect your requirement
2. Prepare a quotation
3. Deposit is paid
4. Design a draft for your website
5. Develope the website
6. Testing period
7. Pay for the balance
8. Launch

02

General

How much does a website cost?

02

General

How much does a website cost?

The cost of a website can vary depending on various factors, just like the cost of a house may vary. Though our website projects generally start in the $15,000 range for basic business sites and range upward depending on your unique needs.

03

General

How long does it take to build a website?

03

General

How long does it take to build a website?

Our standard websites take approximately 2 months to create. Our E-commerce websites take approximately 3 months to create. This time will vary from project to project.

04

General

Who will I work with during the project?

04

General

Who will I work with during the project?

We are a group of designers and programmers you can directly communicate with; no pushy salespeople, no false promises. We aren’t here to be everything to everybody, but if you are looking for high quality professional service and beautiful solutions, there’s a good chance we’re the right fit for you.

05

General

Can you help me source photos or write content for my website?

05

General

Can you help me source photos or write content for my website?

Yes. We can help you source stock photos from sites and provide servise from copy writer. We wll include these servises in the quotation if you required.

06

General

Do you work with clients who are not based in Hong Kong?

06

General

Do you work with clients who are not based in Hong Kong?

We do work with clients who are not based in Hong Kong. We have worked with clients from the US, Sweden, and Austraila and the projects were successful. We communicated via Skype, email, and other online tools.

07

General

Can you help me update my existing website that another web firm built?

07

General

Can you help me update my existing website that another web firm built?

No. We only support websites that we have fully built. We have this policy so that we can 100% stand behind everything that we craft. There are issues of liability of multiple programmers touching the same code over time.

08

General

Can i change the design after i received the draft? Can i ask for refund?

08

General

Can i change the design after i received the draft? Can i ask for refund?

Yes, we offer three rounds of modifications, in the most case that can satisfy your needs. Unfortunately we do not offer refunds on deposit received.

01

Hosting

Where is my website hosted?

01

Hosting

Where is my website hosted?

All websites that Webbit created must live in our servers. However, if at any time you wish to move to a new web firm and web host, we will package up your site at no cost to send to the new firm. Though at that time, we will no longer be able to support your site.

02

Hosting

Is my hosting fee refundable?

02

Hosting

Is my hosting fee refundable?

Unfortunately we do not offer refunds on our web hosting accounts.

01

Technology

What technologies do we use in website design and development?

01

Technology

What technologies do we use in website design and development?

We use different technologies to solve different clients’ requirements. Having said that, we will most likely use PHP, JavaScript and CSS to build our web solutions.

02

Technology

Do we do SEO for our web solutions?

02

Technology

Do we do SEO for our web solutions?

We follow guidelines and techniques for search engine optimization (SEO). However, depending on your requirement, we can work deeply on SEO.

03

Technology

What platform do you build your websites on?

03

Technology

What platform do you build your websites on?

We build all of our websites on the open-source Content Management System (CMS) platform called WordPress / Magento.